FAQ
1. What is ProTrader®? Can I connect it to my broker and trade?
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| ProTrader is complete brokerage platform. It’s used by brokers to connect their clients and makes them able to trade on different markets. If you are trader and looking for a trading terminal you may prefer PT MultiStation. | ||
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2. What is your spread/commission offer?
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| PFSoft is software development firm. We’re not offering trading services. Using our trading software you will receive the same spread/commission requirements as your broker proposes. | ||
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3. Can I demo your platform?
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| Yes. You can download .Net station and try platform at demo server. For a back-office testing please leave request. | ||
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4. How long does it take to set up the ProTrader?
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| ProTrader trading platform can be up and running in a five business days. However, depending on length of training, customization and integration requirements, the setup process could take more time. | ||
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5. What instruments does the platform accept?
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| ProTrader can trade any instrument, including Forex, Options, Futures, Betting and CFDs. All instruments can be traded over the same account. | ||
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6. What news feeds you offer?
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| PFSoft can connect your platform to any news feed of your choice, and you can select which of your traders receive the news feed. | ||
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7. Do I need to expand my IT department to support ProTrader trading platform?
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| You will need at least one technical person to be able to administrate ProTrader. PFSoft provides free training courses in our office for all our clients. | ||
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8. Where is trading system actually hosted?
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| The trading system is hosted at Client's server. However PFSoft and our partners can provide to you Software as a Service (SaaS), and you do not need host the server in this case. | ||
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9. How can I integrate ProTrader with my CRM system and other programs?
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| ProTrader provides wide range of API: FIX, SOAP, Java. So you can easily integrate any other programs with it. Also ProTrader Back Office can be used as simple CRM. | ||
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10. How often are updates and enhancements introduced to the trading platform?
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| ProTrader is updating each week on PFSoft's demo server, where any client can test latest version. Once client decides to update their version PFSoft is ready to provide it. | ||
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11. What is PT MultiStation®?
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| PT MultiStaion is trading terminal application integrated to different brokers and data vendor servers. | ||
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